.admin{max-width:1040px;margin:auto;padding:22px 16px;display:grid;gap:18px}
.hlink{color:#9fe6f3}
.toolbar{display:grid;grid-template-columns:280px 1fr;gap:16px;align-items:end}
.token-box label{margin-top:0}
.tabs{display:flex;gap:8px;flex-wrap:wrap}
.tab{background:#dce8f5;color:#173a62}
.tab.active{background:var(--blue);color:#fff}
.flash{grid-column:1/-1;font-size:13px;min-height:18px}
.flash.err{color:#b4232a}
.flash.ok{color:var(--ok)}
.panel h2{font-size:17px;margin:0}
.panel h3{font-size:15px;margin:0 0 4px}
.panel-head{display:flex;justify-content:space-between;align-items:center;gap:12px}
.hint{font-size:12px;color:var(--muted);margin:8px 0}
.list{display:grid;gap:10px;margin-top:12px}
.item{border:1px solid #e3eaf1;border-radius:10px;padding:12px;background:#f8fafc}
.item-head{display:flex;justify-content:space-between;gap:10px;align-items:flex-start;flex-wrap:wrap}
.item-title{font-weight:700}
.item-sub{font-size:13px;color:var(--muted)}
.empty{font-size:13px;color:var(--muted);padding:10px}
.badge{display:inline-block;font-size:11px;font-weight:800;text-transform:uppercase;border-radius:999px;padding:3px 9px;background:#e6ecf3;color:#3b4b60}
.badge.reconhecido{background:#dff5ea;color:#0e6b4c}
.badge.em_andamento,.badge.pendente{background:#e4f1ff;color:#0f4fa8}
.badge.nao_atendido,.badge.sem_contatos,.badge.sem_equipe{background:#fde7e7;color:#a11d24}
.badge.duplicado,.badge.cancelado{background:#eef0f3;color:#5b6676}
.badge.sev-high,.badge.sev-critical{background:#fde7e7;color:#a11d24}
.badge.sev-medium,.badge.sev-moderate{background:#fff3d6;color:#7a5300}
.attempts{margin:10px 0 0;padding-left:18px;font-size:13px}
.attempts li{margin:4px 0}
.transcript{margin:6px 0 0;font-size:12px;color:#3b4b60;white-space:pre-wrap;background:#fff;border:1px solid #e3eaf1;border-radius:8px;padding:8px}
.editor{border-top:1px solid #e3eaf1;margin-top:16px;padding-top:14px}
.row2{display:grid;grid-template-columns:1fr 1fr;gap:12px}
textarea{width:100%;border:1px solid #cad6e2;border-radius:9px;padding:11px;background:#fff;font:13px/1.45 ui-monospace,Menlo,monospace}
.inline{display:flex;gap:8px;margin-top:8px}
.inline select{flex:1}
.members{margin:0;padding-left:22px}
.members li{display:flex;align-items:center;gap:8px;padding:4px 0}
.members li span{flex:1}
.mini{padding:5px 9px;font-size:12px}
.danger{background:#b4232a}
.shifts{display:grid;gap:8px;margin-bottom:8px}
.shift{display:grid;grid-template-columns:1.3fr 2.2fr .8fr .8fr auto;gap:8px;align-items:center;border:1px solid #e3eaf1;border-radius:9px;padding:8px;background:#f8fafc}
.days{display:flex;gap:4px;flex-wrap:wrap}
.days label{margin:0;display:flex;align-items:center;gap:3px;font-weight:600;font-size:12px;color:var(--text)}
.days input{width:auto}
.shift input[type=time]{padding:7px}
.plan{margin-top:14px;font-size:13px;background:#f1f7ff;border:1px solid #cfe2fa;border-radius:9px;padding:10px}
.plan:empty{display:none}
.test-alert{margin-top:16px}
.test-alert summary{cursor:pointer;font-weight:700;color:#173a62}
@media(max-width:760px){.toolbar,.row2{grid-template-columns:1fr}.shift{grid-template-columns:1fr 1fr}}